| Culturally and Linguistically Diverse (CALD) Communities
Multicultural Resources Directory
Multilingual Resources (inc. Translated Materials)
Access to free Translating and Interpreting Service (TIS) for Pharmacies
Doctor's Priority Line: TIS (Translation and Interpreter Service)
DHS immunisation resources produced in community languages
Where to refer to?
Multicultural Resources Directory
The Victorian Multicultural Commission has released an important new resource to help people access services across Victoria. The easy-to-use directory lists the details for more than 1700 interfaith networks, language service providers, government agencies, chambers of commerce, consulates and community language schools and is available at libraries, community and information centres. Click here to visit the directory.
Multilingual Resources
It is important for people's health that they understand their medical conditions, and make informed decisions about their treatment.
GPs can use translated materials to help communicate with patients and to provide further information.
There are many places where GPs can quickly find reputable translated materials together with the English original.
Translated Materials
Access to free Translating and Interpreting Service (TIS) for Pharmacies
Pharmacies need first to register by downloading the Pharmacies Application Form (click here). They will then receive a welcome pack.
DHS immunisation resources produced in community languages
Immunisation resources are available in the following languages:
Arabic
Bosnian
Chinese
Croatian
Greek |
Indonesian
Italian
Karen
Khmer
Macedonian
|
Maltese
Polish
Russian
Serbian
Sinhalese
|
Somali
Spanish
Turkish
Vietnamese |
These can be found on the immunisation page of the DHS website. Click here.
Doctor's Priority Line: TIS (Translation and Interpreter Service)
Call 1300 131 450, or check details online for this free interpreter service.
Questions and Answers re Use of the TIS Doctors Priority Line for Interpreters
Interpreter Alerts
The Interpreter Symbol can be displayed by health care services to prompt patients to ask for an interpreter if they need one. Order online. See www.voma.vic.gov.au.
The new Victorian Interpreter Card tells staff what language the patient speaks. It is available from agencies including Centrelink offices and Adult Multicultural Education Services offices. If you would like Interpreter Cards to distribute to your patients, please contact VOMA on 9208 3162 or email.
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Where to refer to?
The Northern Migrant Resource Centre offers many programs assisting migrants and refugees to successfully settle in Australia.
Local community health
Darebin Community Health is a local community health services. Their website has details of allied health and other services.
Plenty Valley Community Health is the Division's other major community health service. Their website has details of allied health and other services.
The Transcultural Psychiatry Unit specialises in helping people of CALD background.
Immunisation
The Victorian Government website has information for health professionals on immunisation for newly arrived immigrants. See Immunising newly arrived immigrants
Download the Quick Guide Catch-Up Immunisation from this DHS website.
Also visit the Immigrant Health page.
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